Privacy Policy

Privacy Policy

Event Pro Logistics (“EPL,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining your trust. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, or communication platforms, including SMS messaging.

1. Information We Collect

We may collect personal information when you:

  • Request a quote

  • Fill out a contact or service form

  • Communicate with us via phone, email, or SMS

This information may include your name, phone number, email address, company name, and shipment details.

2. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website, understand visitor behavior, and analyze site performance. Cookies do not give us access to your computer or personal information beyond what you voluntarily share. You can adjust your browser settings to manage or block cookies at any time.

3. Third-Party Services

We may use trusted third-party platforms to support website functionality, customer communications, and analytics. These providers—such as CRM tools, marketing platforms, and analytics services—are authorized to process your information only to support our operations and are not permitted to use it for their own marketing purposes.

4. How We Use Your Information

We use your information solely to:

  • Respond to inquiries and provide requested services

  • Generate accurate quotes

  • Coordinate shipments and communicate updates

  • Improve our operations and customer service

We do not share, sell, rent, or disclose your personal information to third parties for marketing purposes.

5. SMS Messaging Terms

By providing your phone number, you consent to receive SMS messages from Event Pro Logistics related to quotes, service updates, and logistics coordination.

Please note:

  • Message frequency may vary based on your interactions with us

  • Standard message and data rates may apply

  • You may reply STOP to opt out of future messaging

  • You may reply HELP for additional information

We will not share your phone number or personal information with third parties for SMS marketing.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or alteration.

7. Your Rights and Choices

You may request to review, update, or delete the personal information we hold about you by contacting us directly.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have questions or concerns regarding this policy, please contact us.

Effective Date: 8-5-2025